Auto and Life Insurance

Grand Opening of Direct Auto

The knowledge when you look at the dining table below signifies a market comparison of companies which are of the identical general size. This is centered on BBB's database of companies situated in 45 counties in MiddleTennessee and south Kentucky. Businesses may practice multiple type of business. The percent of the time business partcipates in a type of business is perhaps not accounted for. There's no known business standard for the wide range of issues a company can get. The amount of company and quantity of transactions might have a bearing in the number of grievances gotten by Better Business Bureau.

*American Continental lifestyle is in this range.

Types of Grievances Taken Care Of by BBB

BBB manages here kinds of grievances between companies and their clients as long as they may not be, or haven't been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Issues with Services Or Products
  • Delivery
  • Guarantee or Warranty

We try not to deal with office conflicts, discrimination claims or statements in regards to the quality of health or appropriate solutions.

BBB Complaint Process

Your complaint is going to be sent toward organization within two business times. The company may be asked to respond within 14 days, and if a response is not obtained, a second request are made. You will be notified associated with business's response when we get it (or notified that people obtained no reaction). Complaints usually are closed within 30 company days.

Better Business Bureau started including complaint response text in BBB Business ratings on July 1, 2013. BBB reports the issue reaction text for several reportable grievances against a small business which can be obtained digitally.

What's Better Business Bureau Advertising Assessment?

Better Business Bureau promotes truth in marketing and advertising by calling marketers whose claims conflict aided by the BBB Code of Advertising. These claims come to our interest from our internal post on marketing, customer issues and competition challenges. BBB asks advertisers to show their claims, modification ads in order to make offers much more obvious to consumers, and remove inaccurate or deceptive statements.

Just what government activities does BBB report on?

BBB reports on known government activities which can be strongly related the business's marketplace dealings with the general public.

About BBB Company Review Information and Solutions

Some Better company Bureaus provide additional content and services in BBB company ratings. The additional content and solutions are usually local in nature or, sometimes, a fresh service or product which becoming tested ahead of a more basic release. Not all the enhanced content and solutions can be found whatsoever Better company Bureaus.


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