Freeway Auto Insurance reviews

Preferred Members

The brief type of my Department of Insurance complaint: My Freeway automobile insurance broker falsified my application and mislead me personally into an agreed advanced and then receive a billing statement with my premium nearly doubled. Among numerous things, I experienced to constantly “phone chase” my agent with several calls in one day until he made a decision to react to me personally. Freeway automobile insurance is a fraud that frauds their clients by reeling all of them in with an appealing deal and then dramatically up-charge your advanced without legitimate cause or notice, following the fact you have got already paid a sizable sum which “non-refundable”. Don’t waste time and money. Research thoroughly on the internet and you’ll discover countless bad reviews and customer issues. Spend a little more for a legitimate business.

The full form of my Department of Insurance issue: On 06/01/16, We contacted Freeway Car Insurance and had been utilized in a broker called Manir ** (nickname “Mike). Once I supplied accurate information from my record, Manir quoted me personally $136.78 the month-to-month premium of a 12-month automobile insurance policy with Stonewood Insurance. I agreed to the $136.78 advanced and completed the application form online and paid $330.61; $20 "processing cost" and $310.61 "initial payment”. Significantly more than two weeks passed and I also nonetheless had not gotten any insurance documents in mail. On 06/16/16, I accessed my account on Stonewoodinsurance.com to test the condition of my insurance and discovered a billing notice dated 06/14/16 for $191.78. We called Stonewood Insurance customer support and talked with Heather about why We have a bill for $191.78. Heather said that my premium ended up being adjusted due to my record.

We informed Heather I had currently provided all information of my driving record to Manir during the time of application and had been quoted a $136.78 premium based from that record. We went through the complete application process, finalized all papers, and paid all fees for the consented premium. I was perhaps not notified at all (telephone call, email, or notice into the mail) from my insurer when it comes to change to my policy. Heather stated I became informed yet she failed to supply any evidence in her records/database of every contact initiated with me. She also made the statement “You gave deceptive information and lied on your application.” I said it’s extremely hard to “lie” or provide “fraudulent information” in the digital application when not just could it be already pre-filled by the insurance broker (Manir) and that I am only in a position to pick “Yes”, “No”, “Accept”, “Reject”, or “I Agree”. Furthermore, my record and Clue Report can be simply accessed.

I became really unhappy with Heather’s poor customer service from her unprofessional reviews and attitude. I called Manir many times and every time he stated “I’m busy with a customer” however he would answer each telephone call We created using the exact same introductory declaration “Thank you for phoning Freeway Insurance. This is certainly Mike” which demonstrates which he had not been “busy with a customer”. After a few efforts, he eventually decided to talk to myself and stated he can call Heather tomorrow early morning (06/17/16) and call me before 10:00 are.

The next early morning, it absolutely was already past noon and then he nonetheless performedn’t call and so I labeled as him and then he said that Clue Report was not operate whenever my application was created for my insurance policy. Manir may be the individual that developed the application and really should have ran the Clue Report, however he placed fault on insurance company (Stonewood Insurance) for not having operate a Clue Report. Regardless, operating my Clue Report should not have altered my premium once I had currently provided accurate information regarding my driving record to Manir. He offered to offer me personally a policy with an alternate insurer and emailed a new application.


You might also like

JIANXIN Cutequeen 2 X 1157 Bay15d White 1350 Lumens Super Bright 54smd 54-smd 2835 Chipsets LED Car Lights Bulb Stop Brake Tail Light Bulbs 12v - White
Automotive Parts and Accessories (JIANXIN)
  • Newest technology 54pcs 2835 SMD chips for superior brightness and high energy efficiency.
  • Only for 12v DC,Lighting output: about 1350 lumens for each bulb£¨23 to 25 lumens/chip)
  • Replacement of Turning Light /Reversing Light/ Stop Light Be compatible with 1154 1157 2057 2357 7528 BAY15d S25
  • Color:6K-6500K Xenon White.Size: refer picture
  • Notice :please check before you buy item,Our items come with Standard Base, NOT SRCK base, put standard bulbs into CK type sockets ,the bulb will look dim ,or may...

Copyright © . All Rights Reserved