MetLife Auto Insurance customer service number

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Our 24-Hour-A-Day, 7-Day-A-Week Claim Service

Disaster assistance is not a nine-to-five task. That’s why our claim representatives are available all day and all night at (800) 854-6011 to report a claim.

Prolonged Customer Service Hours

Expert insurance specialists are standing by on weekday nights as well as Saturdays. If you wish to improve your policy, replace your target, add a vehicle or motorist, or just have a concern, it is possible to call customer care at (800) 422-4272, Monday-Friday from 8:00 a.m. - 6:00 p.m., as well as on Saturday from 8:30 a.m. - 5:00 p.m. EST.

Identity Coverage Services*

Clients whom believe they're sufferers of identity theft may call our toll free claim number becoming connected with MetLife car & Home’s supplier, Identity Theft 911. Each consumer will receive one-on-one assistance from an Identity Theft 911 representative, who can:

  • Benefit filing police reports and notifying government agencies (like U.S. Postal provider, Passport providers workplace, personal protection management, division of automobiles).
  • Create a Fraud Victim Affidavit and a comprehensive instance file, to assist police force.
  • Ready documents and put telephone calls necessary to inform credit grantors.
  • Assist in placing fraud notifications with credit reporting agencies, closing records which have been affected, and including passwords to records.
  • Cope with loan companies, if required, in a non-legal ability.
  • Track credit to determine fraudulent task and offer periodic reports of changes to credit information – including sending an alert when suspicious task is recognized.
  • Monitor a lot more than 400 databases (such as for example state Departments of Motor Vehicles) to identify where someone is wanting to utilize, or change, personal information, like social protection number and residence target.
  • Definitely follow-up for starters complete year to judge the potency of the fraudulence resolution and detect possible recurrent fraudulence.

*Not available to car clients in NC or NH nor with all policy kinds. Identity coverage Services can be purchased in NC home owner guidelines with the optional “Identity Theft cost and Resolution Plus” recommendation for an additional premium.


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