Be it a fender bender or an overall total loss, accidents could be stressful - nevertheless the statements procedure doesn't have become.
Right after the Accident:
Stay relax, if another driver is included don't argue using them
Move your vehicle from damage's means
Ensure everybody is ok and call 911 if necessary
If another person is included, trade information, including:
Title, target and email address
Reporting the Claim:
Accidents can vary in extent. Often it is a pebble that cracks your windshield, often it's a collision. Check out tips on which to-do after a major accident:
You can easily report a claim in a number of different ways - on line, over the phone, or along with your smart phone. But in spite of how you report it you will have some information we'll need to know:
Your details (title, address and which vehicle was involved)
If you weren't driving - title and target of the person who had been
A fundamental description of just what occurred
Severity of the damage
Determined time / location of the event
Information of someone else involved (various other motorists, witnesses, etc) is also helpful.
Join SMS/text message alerts to receive notifications regarding the status of your claim. Receive text messages in your phone when you initially report your claim and when a payment was delivered. to eService to register for SMS/text message alerts.1
The next thing is to carry your vehicle in for an examination and fix. You'll select any one of the kinds of services.
Guaranteed in full restoration Network2 - shops take place into the exact same large standards that Liberty Mutual holds itself to. By being an integral part of the Guaranteed Repair system, each facility asserts its dedication to providing the highest-quality repair works and exceptional customer service. As a result of that, Liberty Mutual will 100percent guarantee the fixes as long as you have the vehicle. You are able to log in and search for a Guaranteed Repair system store and schedule a scheduled appointment. At participating facilities it is possible to record the fix condition on the web to see if run your vehicle has been finished however. Various other benefits feature receiving concern condition to help you get straight back on the highway as quickly as possible, direct payments for repairs and leasing vehicle Reimbursement3 if you've included leasing coverage towards plan.
Your Selected repair center - currently have a mechanic shop you trust? You're absolve to bring your car or truck to virtually any shop you choose. Merely set up a consultation with all the store, let us know, so we'll utilize all of them directly to review an estimate and then make a payment.
Liberty Mutual drive-in - In choose areas, bring your car to a Liberty Mutual facility where an agreeable Liberty Mutual staff member can check your vehicle and provide you with an estimate. You'll be able to pick where to get it fixed.
Just how your claim is paid is determined by in the event that you rent or financed your car or truck and what kind of claim it really is.
Generally, we advice that you allow us to spend the repair center right. Most fix stores will release your car or truck sooner when they understand the payment is coming from an insurance organization. Please be aware, Liberty Mutual can pay the shop the restoration expense less your plan allowable. You're accountable for your allowable and really should bring that repayment to you to cover into shop directly.
You can to trace your repayment, or give us a call at . 1 Message and data prices may use.2 The property harm should be covered by your policy. Assured fix Network not available in Rhode Island or Massachusetts. In Massachusetts we provide you our Superior Service plan, that will be similar to the Guaranteed Repair Network, however, the estimate is finished by a Liberty Mutual appraiser. For more information, speak with your Liberty Mutual reports Representative.
3 When you elect to get automobile repaired at a Liberty Mutual accepted restoration center we will pay your local rental prices for providing it takes to fix your car. Subject to everyday restriction not available in New York.