Allstate Auto Insurance complaints

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My knowledge about Allstate is bad. I would personally not endorse this agency to anybody interested in a cheaper rate, or even to be "in great arms", as this isn't the case. Yes, Allstate provides a variety of solutions, and you might find yourself fascinated by this. However when it comes to the most important aspect of an insurance organization (the claim/legal representation staff), Allstate is lacking.

Now ask yourself, exactly what good is an insurance coverage organization if they're incapable of proving your innocence? What good is an insurance coverage organization which allows months to pass by, without one telephone call, email, or update relating to your claim? As soon as you finally get growing frustrated aided by the lack of communication/care obtainable, you obtain a letter saying that Allstate passed the scenario on to an arbitration panel, therefore the situation had been lost. Shouldn't the client are informed of ANY activity regarding THEIR claim? I would personally most definitely hope so, all things considered you're litigant of an establishment that prides themselves on becoming "the nice hands individuals". It is rather comical.

Here is the storyline: I happened to be tangled up in a small automobile "accident" earlier on this current year. I became driving on a two lane highway (inside correct lane) when another vehicle (taking a trip when you look at the remaining lane) attempting to merge onto an exit ramp, jerked the controls left and crashed into my driver side backside. I happened to be naturally upset by this, but that's the reason why We pay for insurance coverage, is protected from situations similar to this. It absolutely was plainly the fault associated with the various other motorist. We spoke with Allstate, sent overall paperwork/police report/pictures, and put my faith inside them to show my purity.

About a month passes by, and I also arrived at know that the various other party fabricated a story about imaginary potholes on the highway. Knowing it was 100percent bogus, we re-visited the scene regarding the accident, sent extra images for the roadway to Allstate to prove that other party's claim ended up being false. They thanked myself for my attempts and guaranteed myself this will be useful to showing my purity.

Some more months passed, with not so much as one telephone call from the organization to update me personally about this claim. I assumed everything was being handled whilst should hence no development had been very good news, which inturn, had not been the outcome. About 1 week ago I received a letter from the company stating your situation ended up being provided for arbitration, and had been lost, without any chance of dispute.


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